Privacy Policy, Terms, and Generalized Service Agreements

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Privacy Policy, Terms & Generalized Service Agreements

Effective Date: April 6, 2015At MWR Studios, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and your rights in relation to it.1. Information We Collect Personal Information: When you interact with our services (e.g., making inquiries, submitting sound files, requesting quotes, etc.), we may collect personal information such as your name, email address, phone number, and payment details. Non-Personal Information: We may collect non-personal information, such as browser type, device information, and browsing patterns to improve our services and website functionality.2. How We Use Your Information We use the information we collect for the following purposes: To provide and personalize our services to you. To process your requests and respond to your inquiries. To send important updates regarding our services, including quotes and payment details. To improve our website and user experience. To comply with legal obligations and enforce our terms of service.3. Data Security We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. However, please be aware that no data transmission over the internet is 100% secure.4. Data Sharing We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (e.g., payment processors, cloud hosting providers). These third parties are obligated to keep your data secure and use it only for the services they provide to us. We may also share your data when required by law or in response to legal processes (e.g., subpoenas, court orders).5. Your Rights You have the following rights regarding your personal data: Access: You can request a copy of your personal information. Correction: You can request corrections to any inaccurate or incomplete personal data we hold about you. Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations. Withdrawal of Consent: You can withdraw any consent you’ve provided to us for the use of your data. To exercise these rights, please contact us at Contact@Mwrstudios.org.6. Cookies and Tracking TechnologiesWe use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to track usage and personalize your experience. You can control cookie settings through your browser preferences, but disabling cookies may affect some website functionality.7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing any personal information.8. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically.9. Contact Us If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at: MWR Studios Contact@Mwrstudios.org (515)344-4340 Des Moines, IA

Terms and Conditions Effective Date: April 6, 2015Welcome to MWR Studios, a digital sound engineering company. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, you should not use our services.1. Services Provided Studios offers custom sound engineering services, including but not limited to sound design, mixing, mastering, and consulting for individuals, businesses, and artists.2. Client Responsibilities Accurate Information: You agree to provide accurate, complete, and up-to-date information when engaging our services. Submission of Materials: You are responsible for ensuring that any materials, including sound files or content, submitted to us are free from infringement on third-party rights, including copyrights.3. Payment Terms Pricing: All prices for our services will be outlined in the quote provided to you. Prices may vary depending on the project scope, and we reserve the right to modify pricing at our discretion. Payment: Payments are due as specified in the service agreement. We accept payment via digital currency cards, check, and cash. A deposit may be required before services begin, with the balance due upon completion. Late Payments: If payment is not received by the due date, we reserve the right to suspend services until full payment is made.4. Project Deliverables and Revisions Sound Samples: For approved projects, a sample of the sound work may be sent for feedback and revisions. The number of revisions allowed will be specified in the service agreement. Final Deliverables: Once the final version of your sound work is approved, we will deliver the final files in the agreed format. Any additional work outside the original scope may incur extra charges.5. Intellectual Property Rights Ownership: Upon final payment, you will own the rights to the final sound products delivered to you. However, we retain the right to showcase the work in our portfolio unless otherwise agreed upon. Copyright: You agree that all intellectual property rights in the services provided, including any raw files or drafts, remain the property of MWR Studios unless otherwise agreed.6. Confidentiality We understand the importance of confidentiality. Any confidential information shared between you and MWR Studios will be protected and will not be disclosed to third parties without your permission, except as required by law.7. Cancellation and Termination Cancellation: You may cancel the project at any time by providing written notice. However, any work completed up to the point of cancellation may still be subject to payment. Termination: MWR Studios reserves the right to terminate the agreement if you violate any of these terms or fail to make timely payments.8. Limitation of Liability Studios is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of our services, including any loss of data, business interruptions, or other financial damages. Our total liability will be limited to the amount paid for the services rendered under the agreement.9. Dispute Resolution Any disputes arising from these Terms and Conditions shall be resolved through the state of Iowa or with MWR Studios, and any legal action must be brought in the courts of Iowa.10. Changes to Terms We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website with an updated effective date. By continuing to use our services, you agree to be bound by the updated terms.11. Contact Information If you have any questions or concerns about these Terms and Conditions, please contact us at: MWR Studios Contact@Mwrstudios.org(515)344-4340Des Moines, IA

This generalized MWR Studios Service Agreement is sent to each client for services requested, and located here for official reference. Effective Date: Dates of Digital Client Approval This Service Agreement ("Agreement") is entered into by and between MWR Studios, a sound engineering company based in Des Moines, IA ("Service Provider"), and the client identified in the email or written communication approving our Agreement ("Client"). This Agreement becomes binding upon Client's written approval (e.g., via email), and governs the services to be provided by MWR Studios. 1. Scope of Services MWR Studios shall provide custom sound engineering services, which may include but are not limited to:• Sound design• Audio editing• Mixing and mastering• Consulting and strategic audio services Specific deliverables and timelines will be detailed in the associated quote, email, or project proposal approved by the Client. 2. Approval & Acceptance By replying with written approval (e.g., "Approved," "Yes," or similar language) to the service quote, proposal, or email, the Client:• Agrees to the pricing and scope described• Authorizes MWR Studios to begin work• Acknowledges and accepts this Agreement, including all terms referenced herein 3. Payment Terms• Quote-Based Pricing: All pricing is project-specific and will be listed in a quote or email prior to commencement of services.• Deposit: A deposit may be required before work begins, as stated in the quote.• Final Payment: Remaining balance is due upon completion of services and prior to delivery of final files unless otherwise agreed in writing.• Late Payments: Failure to pay on time may result in a suspension of services and/or withholding of deliverables. Client agrees that once approval is given, they are financially responsible for all work completed, regardless of subsequent cancellation. 4. Revisions and Deliverables• MWR Studios will provide a limited number of revisions, as outlined in the individual service agreement or quote.• Final deliverables will be submitted in the format specified in the quote or email correspondence. Any additional work outside the original scope may incur further charges. 5. Disclaimers Client acknowledges and agrees to the following:• The quality of the final mix or master is directly influenced by the quality of the original source material. While MWR Studios applies professional tools and techniques to enhance every track, flaws in the original may persist in the final product.• MWR Studios is not responsible for performance or recording issues present in the provided material.• MWR Studios may provide feedback or suggestions to improve future recordings but is not obligated to fix problems inherent in the input files. These disclaimers are further detailed in the project documents and quote agreement. 6. Confidentiality MWR Studios agrees to maintain the confidentiality of all materials, recordings, and information submitted by the Client. No content will be shared with third parties without written permission, except as required by law. 7. Intellectual Property Rights• Upon full and final payment, Client will hold exclusive rights to the final deliverables, unless otherwise stated.• MWR Studios retains rights to use the work for portfolio purposes unless the Client requests confidentiality in writing.• All raw files, session data, or drafts remain the property of MWR Studios unless otherwise agreed. 8. Data & Privacy Client information is protected under our Privacy Policy and will be used only to deliver services, process payments, and communicate project-related updates. Client may unsubscribe from non-essential communications at any time. 9. Cancellation & Termination• Client-Initiated: Client may cancel a project by providing written notice. However, all completed work up to the point of cancellation is billable.• MWR Studios-Initiated: We reserve the right to terminate our Agreement in cases of non-payment, misuse, or violation of terms. 10. Limitation of Liability MWR Studios is not liable for any indirect, incidental, or consequential damages arising from services rendered. Our total liability is limited to the amount paid by the Client under this Agreement.11. Dispute Resolution Any disputes will be governed by the laws of the State of Iowa and resolved in the courts located therein. 12. Entire Agreement This Agreement, along with the Client-approved quote, Terms and Conditions, Privacy Policy, and associated disclaimers, constitutes the entire agreement between the parties and supersedes all prior communications. Acknowledgment & Consent By replying with written approval via email or other documented communication, the Client affirms that they:• Have read and understood this Service Agreement• Accept the terms stated herein• Authorize MWR Studios to proceed with the services as quoted• Agree to be financially responsible for services rendered MWR Studios Contact@Mwrstudios.org (515) 344-4340 Des Moines, IA© 2025 MWR Studios. All Rights Reserved.

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